Policy 1: Volunteering (UPDATED 2025)

POLICY 1: VOLUNTEERING

Purpose: To ensure equal participation from all families in supporting the success of the Lakeland Lacrosse Association (LLA) through meaningful volunteer contributions during the season.

The Lakeland Lacrosse Association is a non-profit organization that relies heavily on its members' involvement. Successful operation is only possible through the support of volunteers.

1.01 LLA has identified several volunteer roles required both during and outside of the lacrosse season. These tasks are essential for successful operations. All registered families are expected to fulfill their volunteer obligations. U5 and U7 divisions are exempt from volunteer hours and volunteer deposit cheques.

1.02 Each family must submit a $300 volunteer deposit by April 30. Payment can be made by:

• Cheque submitted to their team manager
• E-transfer to admin@lakelandlacrosse.ca
• Credit card using the official LLA Credit Card Authorization Form

Team managers will forward all cheques and tracking forms to the Division Director or Executive Assistant prior to the Ice Melter Tournament.

1.03 Each registered family must complete a minimum of 4 volunteer hours, with a maximum of 10 hours required for families with three or more registered children.

1.04 Volunteers under the age of 18 must receive prior approval from the Volunteer Coordinator, Tournament Director, Executive Assistant, or LLA President.

1.05 Families who do not complete their required volunteer hours may be placed on a registration waitlist for the following season, pending board review.

1.06 Partial volunteering or partial payment is not accepted—families must either fulfill their full volunteer commitment or opt out through the official process.

1.07 Once a volunteer position is accepted, it is the family’s responsibility to ensure someone attends the assignment. Failure to attend will result in forfeiture of hours, and the deposit will be processed.

1.08 Families may opt out of volunteering by completing the opt-out form through the Ramp Registration Portal. Team managers will be notified of families who are exempt from submitting a deposit.

1.09 The following are roles and hours credited for each role

• Board of Directors - volunteer requirements for all children
• Head Coach - up to 8 hours credit
• Assistant Coach - 4 hours credit
• Team Trainer - 4 hours credit
• Team Manager - up to 8 hours credit
• Jersey Parent - 4 hours credit

1.10 Note: Team-based roles such as game sheet, shot clock, penalty box, or score clock do not count toward association volunteer hours.

1.11 At the end of the season, the Board of Directors and Volunteer Coordinators will review all completed hours. One of the following actions will take place:

• 1.11.01 If hours are not completed, the family will receive an email offering final available volunteer opportunities. If they decline or fail to participate, their deposit will be processed.
• 1.11.02 If no volunteer opportunities remain, and efforts were made to fill hours needed, the deposit will be returned/destroyed
• 1.11.03 If hours are fully completed, the family will receive confirmation that their deposit has been destroyed or refunded.
• 1.11.04 Families who did not complete hours and did not officially opt out via Ramp registration will have their deposit processed.

1.12 Volunteer Tracker forms must be submitted with an official stamp from an authorized representative at each event. Hours will only be counted if verified on the original tracker form provided in the Team Managers Manual.

1.13 Any disputes regarding volunteer hours or deposit cheques must be submitted in writing to the Executive Assistant within 14 days of notification.

1.14 It is each family's responsibility to stay informed about volunteer opportunities and responsibilities via the LLA website, team manager communication, and event emails.